Saturday, February 11, 2006

Damn Those Hessians!

The Hessians, for those of you who don't know, were German mercenary soldiers who fought on the side of the British during the Revolutionary War. Why would I curse them? because they almost cost me my country!! Lousy soldiers who've been dead for 220 years.

Now for the modern day Hessians who've been upsetting me lately. Unfortunately its not a group of German mercenaries....if only it were that simple. Its actually the Hess gas station in Hampton. What's wrong with them you ask? If you'll allow me to rip off Comic Book Guy for a second....

WORST. GAS STATION. EVER.

There I said it.


This photo is of a typical Hess station, though this one appears to be a little older than the one in Hampton. Luckily gas never got that expensive around here...but it was close. But thats not the gripe. The story starts last year during the summer...

Before we had the Hess station it was called US Gas. This was a no-name petroleum company that offered good gasoline for me and my mighty, gas guzzling SUV. And it was relatively cheap too. Lowest within an 8 mile radius. And it always had gas. And as an added bonus, you could pay at the pump with CASH, like a vending machine. It was a thing of beauty. Brian wanted cheap gas. Brian drives to US Gas. US Gas promises cheap and readily available gas. US Gas delivers on promise of cheap, readily available gas. A business transaction takes place, and both parties are satisfied.

Then all of the sudden US gas is closed, and two days later its now a gaudy green and white Hess station. Now let us revisit the above scenario, inserting Hess where once stood US Gas. Brian wants cheap gas. Brian Drives to Hess station. Hess station promises cheap, readily available gas. Hess does not deliver cheap readily available gas as promised. No business transaction takes place, and Brian leaves the gas station angry.

We could do a case analysis of the above problem, but this isn't a college classroom, its a crappy website. I wanted gas, I tried getting gas. First, they took away the pay with cash option at the pumps. No worries, I had my trusty debit card. After activating the pumps, I wait, and wait, and wait, and wait a sec, there is no gas. Its not working. I am told the pumps don't work. I'm understandably T.O'd. I take my business elsewhere.

But the story doesn't quite end there. I figure since they just opened that there is a higher likelihood of problems. So I return later. Same thing. I try again a few months later. Again I leave with an empty gas tank. The final straw was just a week ago. I tried getting some gas for my mother's car, and what do you know, NO GAS FOR ME. They didn't run out. They just couldn't serve me because of some stupid reason I didn't care to hear about. I gave them 4 chances to give me gas. FOUR FREAKIN CHANCES. Usually after one bad experience you will be lucky to get that customers business ever again. But I am very forgiving. But four times?! You gotta be shittin me. Now, correct me if I'm wrong, (which is never), but isn't the first rule of business to make sure you can sell your goods to the consumer? Apparently Hess slept through their Intro to Business class (I can't really blame them, its a very boring class). But I am never going to a Hess station anywhere ever again. And nor should you. I don't care if its the only gas station for the next 200 miles and I'm riding on E. I don't care if they only charge me $.05 per gallon when the price of oil skyrockets to $250/barrel (which equates to about $7.75 per gallon in today's dollahs). I am never going to any Hess anywhere ever again. I am calling an all out boycott of them. Because they don't know how to do what businesses do....which is sell your shit to me.

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